Whiskey Decanter Set, Whiskey Glasses, Bourbon Whiskey, Custom Company Logo Set

👉The factory will make a production plan within 24 hours after you submit the order, so the customized information cannot be changed once submitted. Please check your customized information carefully.

👉Because personalized items are made to your specifications, we do not accept returns or exchanges for change of mind or customer-submitted personalization errors. If your item arrives damaged, defective, incorrect, or materially different from your order details, contact service@myroyalcustom.com within 30 days of delivery with your order number and clear photos. After review, we will provide a replacement or refund as appropriate.

1. How long for shipment?

• Personalization setup: 1–3 business days
• Production time: 2–4 business days
• Standard transit time: 7–10 business days
• Shipping methods: air transport

Expedited Shipping: $16.99 for each order, transit time: 3-5 Working days

Shipping method can be selected at Checkout.

Note:
1): Applicable taxes required by law are included in the final total shown at checkout. International orders may be subject to customs duties, import taxes, or handling fees imposed by the destination country. If additional charges apply, our customer service team will contact you by email with the available fee details.
2): The shipping time will be affected by public holidays, destination countries (especially shipping addresses outside NA or EU), bad weather and international couriers.

2. Where is my order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in both your account email and order number in order to monitor order status. After we sent out the package, you can get a tracking number and you can check the tracking information on this site: CLICK HERE

3. Tips for shipping:

1. To deliver successfully, we suggest you leave your correct email address and mobile number during the checkout process.

2. Unsuccessful delivery caused by a blank mobile column cannot be compensated.

3. PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even including the apartment or unit number. Non-delivery or extra shipping fee due to personal reasons will not be taken by myroyalcustom.

4. Your order can be tracked in detail only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 Calendar Days more for the package to reach you.

If you have any problems, please contact our customer service department by email: service@myroyalcustom.com. We will reply to you within 24 hours in business days and 48 hours on non-business days.